Contact Us
Contact Us
Frequently Asked Questions
Customer satisfaction is our number one priority.
We offer full refunds where the product is unopened and unused, and partial refunds where packaging cannot be accounted for.
Please note that customers will be responsible for shipping costs.
All returns must be in original packaging with proof of purchase.
Products under warranty must be handled with care.
If products arrive with visible defects, please take pictures and send them to us. We will contact you to clarify all details.
All direct payment gateways adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes approximately 7 working days. Please note that due to the global pandemic situation, orders may arrive later than expected.
If your order has not arrived after two weeks, please contact us and we will look into the details.
Products are restocked regularly.
If a product you wish to purchase is out of stock, feel free to send us a message with the product you are looking for in the subject line. We will send you a notification as soon as it is back in stock!